Frequently Asked Questions (and answers too)

Q:

I am using Runner's Log (or Cyclist's Log) for the Palm OS and the Summary screen doesn't show the correct count or statistics for the time period that I have selected.  What's the problem?

A: The most common reason this happens is because you have selected a particular Category on the Summary screen, and not all of the entries for the time period you have selected are assigned to that same Category.  For example, if some of the entries are assigned to the "Yourname" category but others are assigned to "Untitled" and you have selected "Yourname" from the category list at the upper-right corner of the Summary screen, then the program will ignore all of the "Untitled" entries when it compiles the statistics.  

The second most common explanation very similar.  If you have selected Equipment summary or Event summary, the program will ignore any entries for the time period you have selected that aren't assigned to that Equipment item or Event item respectively.  

In either case, the solution is to either re-assign the category for each entry that is missing from the Summary (by tapping on the entry from the Log screen, then tapping the menu icon and choosing "Set Category...") or by simply selecting "All" from the category list (or Equipment list, or Event list...) on the Summary screen.

Q:

I just received my registration code but the program won't accept it. What's wrong?

A: There are two common explanations for this:
1. You have entered a small "L" as a number 1 or as a capital "i". Note that the registration code is composed entirely of lower-case letters.
2. I received the wrong HotSync ID with your registration information. The registration code is derived from your unique HotSync ID. Even a missing "space", decimal, or swapped capital/lowercase letter will change the registration code. Please check your HotSync ID (you can view it on the Register screen of the program) and email me the exact string. I will then re-generate your registration code and send it right back to you.

 

Q:

How do I change the coefficients used to estimate calories, and what coefficient should I use for [some activity]?

A: An explanation of how calorie estimation works, instructions and a list of coefficients can all be found here.

 

Q:

I am using Runner's Log (or Cyclist's Log) for the Palm OS.  How do I create my own equipment items so that I can track things like the distance in a pair of shoes or my average speed on my favorite bike?

A:
To create a new equipment item, tap the "new" button from either the log screen or the summary screen, and then tap the equipment field to the right of "Equipment:" (near the bottom of the screen).  One of the choices that should appear is "Edit Equipment List...".  Tap that, which will activate the equipment list edit screen.  From there you can tap "New" to add an item to the list.  When you return to the log entry screen, your new equipment item should appear in the list when you tap it. 

Q:

I misspelled a location - how do I remove it from the location list?

A: The list of locations is managed automatically by the program by putting the most recently used location at the top of the list each time you add an entry to the log. When the list fills up (10 items), the program begins "dropping" the least used items from the bottom of the list. Therefore, all you need to do is re-enter the location that you misspelled and eventually the misspelled version will be removed from the list.

 

Q:

The program won't let me enter a weight greater than 275lbs. Is this a bug?

A: No, this isn't a bug. The program can store weight as either pounds or kg in the range of 20-275. This is a direct result of my efforts to keep the database size small so that each entry takes as little precious Palm memory as possible. The good news is that you CAN record weights greater than 275lbs - you just need to convert them to kg first. To do this, divide your weight in lbs by 2.2, then enter the resulting number and check the "kg" button next to the weight. This technique extends the capability of the program up to 605lbs (275kg).

 

Q:

How do I upgrade to the latest version of the application without losing all the data I've entered?

A: Just download the program and re-install the PRC file "over" the existing version on your handheld device. The log data (and program preferences) will not be disturbed this way. Don't delete the program from your handheld device first - that will also remove (delete) your log data and program preferences.

 

Q:

Oops, I deleted the program from my Palm device. Can I recover my log data or am I doomed?

A: Each time you HotSync with your desktop computer, a backup copy of your log data is made to a special "Backup" directory on your computer. In this folder you will find the last backup of the log database:
For... The log database filename is
Runner's Log RunnersLogDB.pdb
Cyclist's Log CyclistsLogDB.pdb
Swimmer's Log SwimmersLogDB.pdb

To restore this data to your handheld device, simply install the file just like you would a program (PRC) file after you have re-installed the Runner's Log program file (RunLog.prc).

 

Q:

I am new to this Palm stuff - how do I get Runner's Log installed on my Palm device?

A: Installing the application on your Palm-compatible device can be accomplished in three steps:

1. Download the RunLog.zip file. This step involves transfering the file from some internet site to your desktop computer (generally a PC or Mac). This file (called a "zip" file) contains three other files, that have been compressed to make the file smaller and combined into one file so that you only have to download one thing. You can download the file directly from this site by clicking the "Download Latest" button at the bottom of the page. When you do, you will be asked if you want to Save the file or Run it. You should select "Save" and then choose a location on your local computer's hard disk where you will be able to locate the file later. The download process should only take a minute or less, because the file is relatively small.

2. Un-Zip the RunLog.zip file. This step is performed in order to "extract" the files that are contained in the zip file so that you can use them. There are three files inside the zip file - the "readme" file which is a text document that contains notes about each revision of the application, the user's guide which is a PDF file (more about that later) and the program file itself (it ends in a .PRC). On most computers, you can double-click on the zip file and an un-zipping application will automatically launch. On some machines, you will have to start your unzip application manually and then open the RunLog.zip file. Or, you may not have an application installed at all that can unzip the file in which case you will need to download one. If this is the case, when you double-click on the zip file you may get the "Open With..." window (in Windows) or your computer may actually try to open the zip file with a different application (such as QuickTime). If this happens, you will probably need to download and install a program to unzip the file. A very popular shareware application for this purpose is WinZip. You can find that at www.WinZip.com.

3. Install the RunnersLog.prc file on your Palm device. The purpose of this step is obvious. It involves transferring the program file from your desktop computer to your Palm device. On most systems, you can simply double-click on the PRC file, click OK, and then perform a HotSync. Otherwise, you will need to start the Palm Desktop application, click the "Install" button, and then click the "Add" button. Then navigate to where you stored the PRC file on your computer's hard disk and select the PRC file. After this is complete, HotSync your Palm device and the program should then be available for use on your Palm.

 

Q:

How do I view the User's Guide? What is a PDF file?

A: The User's Guide is formated as a PDF file, which stands for "Portable Document Format". If you have the Adobe PDF Reader installed on your computer, you should be able to simply double-click on the PDF file icon to open and view the User's Guide. If that does not work or you do not have the Adobe PDF Reader, you can download it at Adobe.com (click the "Get Acrobat Reader" button at the bottom of the page). The reader is free.

 

Q:

What happens at the end of 30 days if I don't register?

A: At the end of the trial 30 day period, the program will stop accepting new entries.  Any existing log entries will remain intact and you can still view the log screen and the summary screen.

 

Q:

I am not sure what my HotSync ID is.  How do I find it?

A: To locate the HotSync ID for your Palm OS handheld device:
  1. Tap the Home icon.
  2. From the Categories menu in the upper right hand corner, choose All.
  3. Tap the "HotSync" icon. The HotSync ID will be displayed in the upper right hand corner, as shown in the sample below:

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Send mail to marty@fitnesslogs.com with questions or comments about this web site.
Documents and images Copyright © 2001, 2002 Martin Rice
Runner's Log for the Palm OS, Cyclist's Log for the Palm OS, Swimmer's Log for the Palm OS, Runner's Log for Windows, Cyclist's Log for Windows, Runner's Log for PocketPC, Cyclist's Log for PocketPC, and MyCrypt for PocketPC are trademarks of MartinRice
Last modified: April 06, 2003